Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Sync is not syncing

  • 2 replies
  • 1 has this problem
  • 13 views
  • Last reply by Jemraine

more options

I am trying to transfer my Firefox infomation (saved logins, history, etc.) from my old Windows 7 laptop to my new Windows 10 laptop. I created a Sync account on the old laptop, then logged into it on the new laptop. I have pressed the Sync button in the Firefox menu several times, but nothing has been transferred. What am I doing wrong?

I am trying to transfer my Firefox infomation (saved logins, history, etc.) from my old Windows 7 laptop to my new Windows 10 laptop. I created a Sync account on the old laptop, then logged into it on the new laptop. I have pressed the Sync button in the Firefox menu several times, but nothing has been transferred. What am I doing wrong?

Chosen solution

Hi, possibly running NoScript while trying to Sync or Adblock Does not make for a great connection.

Do not know what to suggest as try more than 3 times logging in account gets locked for 24hrs.

Sync does not take away from the standard backup :

Can email the bookmarks to yourself (have been doing so for 20yrs)

Alternatives : https://addons.mozilla.org/firefox/search/?platform=windows&q=Sync https://addons.mozilla.org/firefox/search/?platform=windows&q=Sync%20Bookmarks

Read this answer in context 👍 1

All Replies (2)

more options

Chosen Solution

Hi, possibly running NoScript while trying to Sync or Adblock Does not make for a great connection.

Do not know what to suggest as try more than 3 times logging in account gets locked for 24hrs.

Sync does not take away from the standard backup :

Can email the bookmarks to yourself (have been doing so for 20yrs)

Alternatives : https://addons.mozilla.org/firefox/search/?platform=windows&q=Sync https://addons.mozilla.org/firefox/search/?platform=windows&q=Sync%20Bookmarks

more options

Thank you! With those links I was able to locate the data folder for Firefox on each laptop and simply copy the contents from the old to the new. Much appreciated.