Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Why are firefox changing my startpage?

  • 2 replies
  • 1 has this problem
  • 58 views
  • Last reply by FredMcD

more options

I want my startpage to be Ixquick search engine startpage, but from time to time i gets change to Bing. Why?

I want my startpage to be Ixquick search engine startpage, but from time to time i gets change to Bing. Why?

All Replies (2)

more options

Separate Issue; Your System Details shows;

Installed Plug-ins

Norton Safe Search 3.0.1.13 (nortonsafesearch_ul@symantec.com) Norton Safe Search 3.0.1.14 (nortonsafesearch_ul_2@symantec.com)
Having more than one version of a program may cause issues. You must remove the older programs. Then get the current full installer.

more options

The problem could be caused by adware, an installed add-on, or an installer program.


You may have ad/mal-ware. Further information can be found in this article; https://support.mozilla.org/en-US/kb/troubleshoot-firefox-issues-caused-malware?cache=no

Run most or all of the listed malware scanners. Each works differently. If one program misses something, another may pick it up.


It’s very sad, but many software downloaders/ installers will trick you into installing not only their program, but other programs as well.

You have heard of the fine print in shady contracts, right? Well, some installers you need to look at the itsy bitsy teeny weeny fine print.

You are thinking you are giving the installer permission to install the program you want by using the recommended option. But if you use the Manual Option Instead, you discover all kinds of stuff that you do not even know what it is or what it does.

From now on, everyone needs to Use The Manual Option to put a stop to this.

Note that these programs can also change browser/computer settings.