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Moving messages to Local Folders corrupts the messages

  • 1 reply
  • 1 has this problem
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  • Last reply by Toad-Hall

jplot85
jplot85
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My e-mails lose their subject and content including attachments when I move it to the local folders. I've tried moving it back to the inbox but this doesn't fix it

My e-mails lose their subject and content including attachments when I move it to the local folders. I've tried moving it back to the inbox but this doesn't fix it

All Replies (1)

Toad-Hall
Toad-Hall
  • Top 25 Contributor
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I'm presuming this is for an imap mail account. Do you only download headers or have you set it up to keep copies of full emails ? Have you synchronised the folder for offline use to get full copies of emails downloaded into the Inbox? Do you have an Anti-Virus product scanning incoming mail? If yes, then access AV and switch off email scanning.

I keep full copies in TB and also synchronise folders when I go into offline mode. I get copies of some emails put into Local folders, but I do it in offline mode, so the folder does not attempt to synchronise whilst I'm doing it.