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German ver. 64.0 (64 bit) does not allow for disabeling content blocking for particular website; the relevant button is not shown.

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  • Last reply by cor-el

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When I try to disable content blocking for a particular website I by clicking the info-button to the left of the adress, I do not get the disabeling-button as described in the help pages. Please look at the attached screenshot. I also tried in "settings" to add a website to the list of exceptions (for tracking), but I cannot add to the list, it remains empty.

When I try to disable content blocking for a particular website I by clicking the info-button to the left of the adress, I do not get the disabeling-button as described in the help pages. Please look at the attached screenshot. I also tried in "settings" to add a website to the list of exceptions (for tracking), but I cannot add to the list, it remains empty.

Chosen solution

I just found the reason for this behaviour of Firefox: My anti-virus programm (Avast) has an online-security feature where all trackers were blocked, Firefox could not do anything to unblock. I diabled this particular feature of Avast and now Firefox works as expected! Maybe helpful to others a well! best regards fribir

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Hello fribir,

Unfortunatly that screenshot failed to upload - would you try again please  ?

In the mean time : When you're on that site, do you see a shield icon between the padlock and the 'i' in a circle  ?

If not : that means that the site is not blocked .....

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no, there is no shield, BUT there is NEVER such a shield, even when in "settings" I choose the most severe rerstictions.

Nevertheless I have no access to some contents because "tracking block" is active.
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Would you please do this :

Options => Privacy & Security => under 'History' choose : 'Use custom settings for history' and make sure that 'Always use private browsing mode' is unchecked.

You will then have to restart Firefox.

The shield icon should now appear .....

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Chosen Solution

I just found the reason for this behaviour of Firefox: My anti-virus programm (Avast) has an online-security feature where all trackers were blocked, Firefox could not do anything to unblock. I diabled this particular feature of Avast and now Firefox works as expected! Maybe helpful to others a well! best regards fribir

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Well done you  !

But also remember to make sure that you're not in permanent private browsing mode .....

I noticed that you marked my post as Chosen Solution, but it is your post that should be marked as such  !

You can rectify it by clicking on the 'Undo' button to the right of that post and then mark your own (last) post as Chosen Solution.

Again : well done  !

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Note that you can select more precisely what to block under the "Cookies and Site Data" section.