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Firefox is not connecting with my laptop since installing High Sierra operating system

  • 1 reply
  • 1 has this problem
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  • Last reply by Fred

Goodlife
Goodlife
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Was having trouble with laptop not being able to print. Called Apple support and they directed me to upgrade to High Sierra which I did. Since then Firefox is unable to connect. Nothing I’ve tried has helped. I’ve uninstalled my add-ons, I’ve refreshed Firefox, but still get the unable to connect screen. I’m frantic since I use my laptop for my home business filing payroll reports. It’s time to do this. Please help me. I’m writing this on my iPad since it is the only way I can connect to Firefox. I have Firefox Quantum 64 installed. Oh and at one point it said that I had to,verify my account. It would not proceed since I was not connected to the internet.

Was having trouble with laptop not being able to print. Called Apple support and they directed me to upgrade to High Sierra which I did. Since then Firefox is unable to connect. Nothing I’ve tried has helped. I’ve uninstalled my add-ons, I’ve refreshed Firefox, but still get the unable to connect screen. I’m frantic since I use my laptop for my home business filing payroll reports. It’s time to do this. Please help me. I’m writing this on my iPad since it is the only way I can connect to Firefox. I have Firefox Quantum 64 installed. Oh and at one point it said that I had to,verify my account. It would not proceed since I was not connected to the internet.

All Replies (1)

Fred
Fred
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Have you tried removing and reinstalling Firefox?

Sorry, you didnt say if you have or not, and after an OS update, these problems are quite common