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Firefox crashes

  • 4 replies
  • 1 has this problem
  • 6 views
  • Last reply by exlawprof

exlawprof
exlawprof
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Firefox on my Windows 10 desktop started crashing repeatedly today. I restarted in safe mode and it continued to crash. Here are the last three crash report IDs: bp-99868102-203e-4909-8b62-0fcea0190530 5/29/2019, 9:24 PM

bp-77255c04-33fb-4998-8078-c50780190530 5/29/2019, 9:24 PM

bp-734aaa81-bb3c-46e2-985c-9debd0190530 5/29/2019, 9:24 PM Since it just started today, I am wondering if something got an update that is messing things up. I rebooted my computer, but that had no effect. Any thoughts? Thank you!

Firefox on my Windows 10 desktop started crashing repeatedly today. I restarted in safe mode and it continued to crash. Here are the last three crash report IDs: bp-99868102-203e-4909-8b62-0fcea0190530 5/29/2019, 9:24 PM bp-77255c04-33fb-4998-8078-c50780190530 5/29/2019, 9:24 PM bp-734aaa81-bb3c-46e2-985c-9debd0190530 5/29/2019, 9:24 PM Since it just started today, I am wondering if something got an update that is messing things up. I rebooted my computer, but that had no effect. Any thoughts? Thank you!

All Replies (4)

cor-el
cor-el
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  • Top 10 Contributor
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Those crash report are OOM (out-of-memory) reports where not enough contiguous free memory is available.

  • Firefox 67.0 Crash Report [@ OOM | small ]

How much physical memory do you have installed yon your computer and what is the file size of the Windows page file (Windows Control Panel -> System)? In case the page file setting is less than what is recommended then try to increase,

exlawprof
exlawprof Question owner
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The computer has 4G of RAM and the page file setting is 3000MB. I am not a gamer, although I will watch videos on youtube and the like. Firefox crashed while I was reading from the Washington Post website and using Google maps while in safe mode. I had some updates that were not installing: Windows 10 1803 consistently triggers an error in download, so it has never successfully installed, if that makes any difference. Thank you!

philipp
philipp
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i would recommend that you change your page file settings from a fixed size to the system default and let windows manage its size automatically.

exlawprof
exlawprof Question owner
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Thank you cor-el and philipp for looking at this. The problem seems to have disappeared. I have changed my page file settings to let Windows manage the size, in case that was an contributor. I appreciate your help!