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can not conect a new e-mail adress

  • 4 replies
  • 1 has this problem
  • 2 views
  • Last reply by Toad-Hall

info319
info319
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first of all I live in Rep Dom, my internet says 4G but it runs like a turtle. So since 3 days I like to add a new email adress. My provider is 1 und 1 .de how I think one of the biggest in Germany Wenn I use the form it runs but than comes allway Thunderbird failed to finf settings....... for me a time out problem, but say my what can I do???????? Zhanks Uli.

first of all I live in Rep Dom, my internet says 4G but it runs like a turtle. So since 3 days I like to add a new email adress. My provider is 1 und 1 .de how I think one of the biggest in Germany Wenn I use the form it runs but than comes allway Thunderbird failed to finf settings....... for me a time out problem, but say my what can I do???????? Zhanks Uli.

All Replies (4)

Toad-Hall
Toad-Hall
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re : I use the form it runs but than comes allway Thunderbird failed to finf settings Thunderbird has the settings for the majority of standard servers. But when you have eg: a webhost you may need to manually enter the details. When Thunderbird cannot locate configuration settings, click on 'Manual Config' button to manually enter the server settings as per information offered by 1&1.de

I would try these settings:

  • Incoming server name: imap.1und1.de
  • Port: 993
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password
  • Username = full email address

either

  • Port: 587
  • Connection Security: STARTTLS

or

  • Port: 465
  • Connection Security: SSL/TLS
  • Authentication Method: Normal Password
  • Username = full email address
Toad-Hall
Toad-Hall
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Try increasing the timeout. Menu icon (3 lines) > Options > Advanced > 'General' tab click on 'Config Editor' button It will say be careful :) In 'Search' type: tcptimeout It should list the settings just for mailnews.tcptimeout. Look in the Value column and double click on that number. It defaults to 100 It should display a "Enter Integer value" window . Change the number to a higher value eg: 200 or 1000 press the OK button Verify the new value is listed in the Value column. The Status column should also change from "default" to "user set". Close window - top right X Click on OK

info319
info319 Question owner
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Hello my version don´t show, what are desscriped

Toad-Hall
Toad-Hall
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UPDATED...re :Hello my version don´t show, what are desscriped

What OS do you use Windows, MAC, Linux ? What version of Thunderbird are you using? Current release version has just been updated to version 68.0

Modified by Toad-Hall