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Thunderbird keeps forgetting accounts/identities after restart (Linux)

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  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

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On multiple occasions, I have had to reenter account information for my 6 email accounts. Once entered, it will connect, download and allow reply and new messages, but after closing the program (but not always on the first reboot)...it forgets everything. When the program loads, there are no email accounts showing, no email, nothing.

 Application Basics
   Name: Thunderbird
   Version: 60.8.0
   Build ID: 20190712214935
   User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0
   OS: Linux 5.2.0-2parrot1-amd64
   Multiprocess Windows: 0/0 (Disabled)
   Web Content Processes:
   Stylo: content = true (enabled by default), chrome = true (enabled by default)
   Enterprise Policies:
   Google Location Service Key: Missing
   Google SafeBrowsing Key: Missing
   Mozilla Location Service Key: Missing
   Safe Mode: false
     Name
     Version
     Enabled
     ID
       Enigmail
       2.0.12
       true
       {847b3a00-7ab1-11d4-8f02-006008948af5}
       Lightning
       6.2.8
       true
       {e2fda1a4-762b-4020-b5ad-a41df1933103}
On multiple occasions, I have had to reenter account information for my 6 email accounts. Once entered, it will connect, download and allow reply and new messages, but after closing the program (but not always on the first reboot)...it forgets everything. When the program loads, there are no email accounts showing, no email, nothing. Application Basics Name: Thunderbird Version: 60.8.0 Build ID: 20190712214935 User Agent: Mozilla/5.0 (X11; Linux x86_64; rv:60.0) Gecko/20100101 Thunderbird/60.8.0 OS: Linux 5.2.0-2parrot1-amd64 Multiprocess Windows: 0/0 (Disabled) Web Content Processes: Stylo: content = true (enabled by default), chrome = true (enabled by default) Enterprise Policies: Google Location Service Key: Missing Google SafeBrowsing Key: Missing Mozilla Location Service Key: Missing Safe Mode: false Name Version Enabled ID Enigmail 2.0.12 true {847b3a00-7ab1-11d4-8f02-006008948af5} Lightning 6.2.8 true {e2fda1a4-762b-4020-b5ad-a41df1933103}

Modified by Wayne Mery

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