Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

The Trash Can is missing on Thunderbird

  • 3 replies
  • 7 have this problem
  • 32 views
  • Last reply by adsinger

robweir
robweir
more options

1st, what exactly, by default, is put into the Trash folder? 2nd, What do I do to get the Trashcan (with settings and Icon) back, if it is removed somehow? 3rd, can I direct my Spam, Junk and Deleted to the Trash Can, without using message filters?

I lost my Trash Icon, under one of my Email Accounts, and I created a Trash Folder but it is not what useful. Can someone explain where and/or how to restore the original Trash Can under any account? Thank you... Robert

1st, what exactly, by default, is put into the Trash folder? 2nd, What do I do to get the Trashcan (with settings and Icon) back, if it is removed somehow? 3rd, can I direct my Spam, Junk and Deleted to the Trash Can, without using message filters? I lost my Trash Icon, under one of my Email Accounts, and I created a Trash Folder but it is not what useful. Can someone explain where and/or how to restore the original Trash Can under any account? Thank you... Robert
Attached screenshots

Chosen solution

I am assuming your account is using the IMAP protocol. Go into account setting then in server setting set the option to place deleted messages in to the trash folder. Once that is set the folder will have the special attribute that causes Thunderbird to treat it as a trash folder and show the trash icon.

Read this answer in context 👍 1

All Replies (3)

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

I am assuming your account is using the IMAP protocol. Go into account setting then in server setting set the option to place deleted messages in to the trash folder. Once that is set the folder will have the special attribute that causes Thunderbird to treat it as a trash folder and show the trash icon.

robweir
robweir Question owner
more options

Thank you Matt Your solution is just exactly what I was looking for. Thanks for your time and effort to help with this issue. And yes all my accounts are now IMAP. Is there anything I have to do to mark this question 'Solved'? Robert

Modified by Matt

adsinger
adsinger
more options

I also have this problem, but the "move to" folder options are only inbox or sent. I was forced by AOL changes to delete and reinstall the account and am now trying to get everything back as before. I have lost all trash and deletes simply disappear. Alan.