Suggestion (meta): Bug in navigation of this forum

3 replies
1 has this problem
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Last reply by jscher2000 - Support Volunteer

4 years ago

10/27/20, 2:16 AM

Sorry if this is the wrong place to post, but I have a little suggestion about this forum. I love helping people and often browse the page https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine to check if anyone has replied to discussions that I took part in. However, when I then click the link ## questions in the last 24 hours have no reply. Help solve them!, I am redirected to https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine&filter=recently-unanswered, which is always an empty list. Basically, the &owner=mine parameter is still present, but it should have been overriden by &owner=all. On mouse-over, I see that the link does include &owner=all but this does not seem forced as I still end up on a page where owner=mine.

While I think that this question is somewhat irrelevant to Firefox, contributors here should have experience with the site and therefore could help with meta issues.

Sorry if this is the wrong place to post, but I have a little suggestion about this forum. I love helping people and often browse the page https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine to check if anyone has replied to discussions that I took part in. However, when I then click the link '''## questions in the last 24 hours have no reply. Help solve them!''', I am redirected to https://support.mozilla.org/en-US/questions/firefox?show=all&owner=mine&filter=recently-unanswered, which is always an empty list. Basically, the ''&owner=mine'' parameter is still present, but it should have been overriden by ''&owner=all''. On mouse-over, I see that the link does include ''&owner=all'' but this does not seem forced as I still end up on a page where owner=mine. While I think that this question is somewhat irrelevant to Firefox, contributors here should have experience with the site and therefore could help with meta issues.

Chosen solution

You could submit it here:

https://github.com/mozilla/kitsune/issues

I see the template for the page, but I don't know where the URL parameter is calculated:

https://github.com/mozilla/kitsune/blob/master/kitsune/questions/jinja2/questions/question_list.html#L62

👍 0

Answer 1 · 2020-10-27 02:16:35

FredMcD

10/27/20, 2:45 AM

Many site issues can be caused by corrupt cookies or cache.

Warning ! ! This will log you out of sites you're logged in to. You may also lose any settings for that website.

Delete cookies to remove the information websites have stored on your computer {web link}

How to clear the Firefox cache {web link}

If there is still a problem, Start Firefox in Safe Mode {web link} by holding down the <Shift> (Mac=Options) key, and then starting Firefox.

A small dialog should appear. Click Start In Safe Mode (not Refresh). Did this help?

While you are in safe mode;

Try disabling graphics hardware acceleration in Firefox. Since this feature was added to Firefox it has gradually improved but there are still a few glitches.

How to disable Hardware Acceleration {web link}