Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Unable to receive emails in Thunderbird

  • 1 reply
  • 1 has this problem
  • 2 views
  • Last reply by Wayne Mery

drawohna
drawohna
more options

Unable to receive emails in Thunderbird since two days ago. I'm with AT&T and I can still receive my emails at Yahoo.com. Also, I can still send emails from Thunderbird, I just can't get new ones. On the phone with AT&T customer service, we went over Tools--Options--Privacy and Security--Passwords. As far as they knew, everything looked good, nothing had changed. They said to get in touch with Thunderbird for synching up the Yahoo emails to Thunderbird again.

Unable to receive emails in Thunderbird since two days ago. I'm with AT&T and I can still receive my emails at Yahoo.com. Also, I can still send emails from Thunderbird, I just can't get new ones. On the phone with AT&T customer service, we went over Tools--Options--Privacy and Security--Passwords. As far as they knew, everything looked good, nothing had changed. They said to get in touch with Thunderbird for synching up the Yahoo emails to Thunderbird again.

Chosen solution

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.

Read this answer in context 👍 0

All Replies (1)

Wayne Mery
Wayne Mery
  • Moderator
  • Top 10 Contributor
more options

Chosen Solution

If you are using ESET/NOD32 security/AV there is high probability it is causing your problems. According to ESET forums, you should temporarily disable SSL on ESET until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

You might also inform them of your difficulty.