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Can't receive e-mail from any of my three accounts.

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Hello everyone,

for more than two weeks now, I have been unable to receive any e-mail in Thunderbird (using Windows). I've never had this problem before, and so far, nothing mentioned on these forums I've tried has helped me solve it.

It is not just one account that stopped work, but all three - one gmail, one hotmail, one other - all of a sudden.

I would greatly appreciate your help!

Thanks in advance.

Hello everyone, for more than two weeks now, I have been unable to receive any e-mail in Thunderbird (using Windows). I've never had this problem before, and so far, nothing mentioned on these forums I've tried has helped me solve it. It is not just one account that stopped work, but all three - one gmail, one hotmail, one other - all of a sudden. I would greatly appreciate your help! Thanks in advance.

Chosen solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Chosen Solution

If you are using ESET/NOD32 security/AV then probability is very high it is causing your problems. According to their forums, you should temporarily disable SSL until they solve the problem per https://support.eset.com/en/kb3126-disable-ssl-filtering-in-eset-windows-products?ref=esf - the problem is being reported by dozens of users https://forum.eset.com/topic/26517-problems-with-thunderbird-and-imaps/ https://forum.eset.com/discover/

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Closing Thunderbird, then disabling and re-enabling SSL filtering has done the job for me. Thanks!