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New install, works at first opening but error after closing

  • 3 replies
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  • Last reply by Kiki

amandakeen83
amandakeen83
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I have the iPhone XS Max iOS 14.4. I installed Firefox from App Store. First time opening it, works perfectly. Close the app and come back to it and it flashes the “Well this is embarrassing “ error before closing itself. I have fully deleted and reinstalled it and same issue. What is wrong?

I have the iPhone XS Max iOS 14.4. I installed Firefox from App Store. First time opening it, works perfectly. Close the app and come back to it and it flashes the “Well this is embarrassing “ error before closing itself. I have fully deleted and reinstalled it and same issue. What is wrong?

All Replies (3)

Kiki
Kiki
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Hi Amanda,

We have a few similar report about this kind of crash recently and it seems that most of the cases are caused by Firefox Sync. Do you use it as well?

amandakeen83
amandakeen83 Question owner
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I think so, Is there or will there be a fix for this issue soon? (Edit ~~> ) So just for curious reasons I just went and reinstalled and didn’t sign into sync, went to a site and then closed out. It worked fine reopening it. Signed into sync and repeated the steps above then the issue happened. So that must be the issue.

Modified by amandakeen83

Kiki
Kiki
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Thanks for checking and provide the steps to reproduce, Amanda. I just file a bug report here. Hopefully, the team would be able to figure out soon.