We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Blurry font on list items in accounts and mail list after update to 91

  • 14 replies
  • 2 have this problem
  • 1 view
  • Last reply by pmsocho

more options

Just updated from latest v7*, to v91, and text for the items [ account names, folder names, ..] and titles of the listed emails got blurry. To clarify, before update, on v7* text was shart, and after updated i did not change any hidden setting: - change happened after restart for the completing the update.

How to fix the blurry text, any suggestions are welcome.

Thanks.

Just updated from latest v7*, to v91, and text for the items [ account names, folder names, ..] and titles of the listed emails got blurry. To clarify, before update, on v7* text was shart, and after updated i did not change any hidden setting: - change happened after restart for the completing the update. How to fix the blurry text, any suggestions are welcome. Thanks.
Attached screenshots

All Replies (14)

more options

Does it look better in safe/troubleshoot mode (hold Shift when launching TB)? If it does, disable hardware acceleration in Preferences/General, in normal mode.

more options

sfhowes said

Does it look better in safe/troubleshoot mode (hold Shift when launching TB)? If it does, disable hardware acceleration in Preferences/General, in normal mode.

1. Yes, troubleshot mode text is sharp again 2. HW accel. disabled - does not helps, still blurry

more options

Launch again in safe mode, 'Reset toolbars & controls', 'Make changes & restart'. Still blurry in normal mode? Using any extensions or custom themes?

more options

sfhowes said

Launch again in safe mode, 'Reset toolbars & controls', 'Make changes & restart'. Still blurry in normal mode? Using any extensions or custom themes?

1. Did check both checkboxes, make changes & restart - still blurry 2. "Continue in Troubleshoot mode" - sharp

Win10x64, TB v91.1.2 x64

more options

No add-ons using, TB vanilla.

more options

Hard to say what else could be causing this; broken layout, add-ons and hardware acceleration are the most common factors that are affected by safe mode. According to the kb page, which may be down at the moment:

   Safe Mode temporarily affects the following: 
   All extensions are disabled. 
   The default theme is used, without a persona. 
   The Just-in-time (JIT) JavaScript compiler is disabled. 
   The userChrome.css and userContent.css files are ignored. 
   The default toolbar layout is used. 
   Hardware acceleration is disabled.

To be honest, the text in your picture looks normal to me. Perhaps make a new profile from Help/More Troubleshooting, about:profiles, add an account, and see if it's blurry in normal mode. The current profile is untouched.

more options

Thanks for the help, i will try the fresh install since the upgrade broke my setup. Attaching comparison of both states, so you be able to notice a difference.

more options

Update, did:

1. ofsite 91.1.2x64 download, and fresh install 2. thunderbird.exe -p, and then selected existent profile

Result: - Blurry, so assume some profile settings affects the UI, which happened after update to v91.

more options

This is a BUG:

1. did another fresh install 2. created "Blog & feeds"

and same Blurry text,

HW accel disable does not fix issues.

more options

Fresh installs of the program are usually not effective. What is the result with a new profile? If it's still blurry in a new profile, you can submit a bug report (and cite this topic).

more options

sfhowes said

Fresh installs of the program are usually not effective. What is the result with a new profile? If it's still blurry in a new profile, you can submit a bug report (and cite this topic).

"Not effective", do you meant not affected ? I did exactly fresh install with clean data to see that the issue caused not by my profile/settings.

Yes, blurry after install, and it's ok, you can submit bug report, i did full description/report here.

Looking TB replacement now, really dissapointed with FF and TB.

more options

I've located a bug report which is specifically about blurry text. https://bugzilla.mozilla.org/show_bug.cgi?id=1689845

Please check the following:

Menu app icon > Preferences > General scroll to the very bottom and click on 'Config Editor' Accept the risk in top search type: webrender.force look for this line: gfx.webrender.force-disabled If it says 'False': click on the far right toggle icon OR double click on line to toggle Value to 'True' REstart Thunderbird.

After reading the info in the bug report, someone using beta versions makes a note that after an update they had to disable another webrender preference after the one I mention had been removed.

There is also another option which needs exploring. preference 'gfx.webrender.software' is set to 'false' by default. Does setting this to 'True' help the situation - remember to restart Thunderbird and then report back on results.

Your input and feedback is valuable with helping to gain information about this bug report.

Modified by Toad-Hall

more options

Toad-Hall said

I've located a bug report which is specifically about blurry text. https://bugzilla.mozilla.org/show_bug.cgi?id=1689845 ...

gfx.webrender.force-disabled = true Sharp font as it should gfx.webrender.software Does not affect

Did every combination with restart after each change.

Thanks for the help.

more options

Toad-Hall said

I've located a bug report which is specifically about blurry text. https://bugzilla.mozilla.org/show_bug.cgi?id=1689845 ...

gfx.webrender.force-disabled = true worked for me. Thousand thanks! You've made my day. Sharp and clear fonts are back!