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Thunderbird creates a new profile every time it starts

  • 1 reply
  • 1 has this problem
  • 6 views
  • Last reply by sfhowes

Kim Lei-Jensen
Kim Lei-Jensen
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For 2 years now TB has been a pain in 'my behind' and now I'm feed up ... I love the functions but it keeps making a new profile when I reload it.

It can't stay installed om my MacOS and just work, everytime I need to upgrade it's a new install ... and here the problems start because now it starts as if I don't have any profiles and creates new ones every time I load the programme.

I just want a working emailsystem with all my old emails ... easy upgradeable and easy to start. And not having to do a complete recovery process each time.

What goes wrong with Thunderbird ?

For 2 years now TB has been a pain in 'my behind' and now I'm feed up ... I love the functions but it keeps making a new profile when I reload it. It can't stay installed om my MacOS and just work, everytime I need to upgrade it's a new install ... and here the problems start because now it starts as if I don't have any profiles and creates new ones every time I load the programme. I just want a working emailsystem with all my old emails ... easy upgradeable and easy to start. And not having to do a complete recovery process each time. What goes wrong with Thunderbird ?

Chosen solution

Have you dragged the TB icon to the Applications folder? Most issues like yours are due to incomplete installations:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac

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sfhowes
sfhowes
  • Top 10 Contributor
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Chosen Solution

Have you dragged the TB icon to the Applications folder? Most issues like yours are due to incomplete installations:

https://support.mozilla.org/en-US/kb/installing-thunderbird-on-mac