Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

recently download of messages from server are listed in alert popup only for current folder; hence total unread count not shown - must browse through folder pane to see unread messages.

  • 2 replies
  • 1 has this problem
  • 6 views
  • Last reply by OldWilly

more options

Please help me restore the feature for multiple folder unread message listing in alert popup list. (I appreciate your efforts and have been a loyal Thunderbird user since when it was Netscape Communicator.)

Please help me restore the feature for multiple folder unread message listing in alert popup list. (I appreciate your efforts and have been a loyal Thunderbird user since when it was Netscape Communicator.)

Chosen solution

The latest TB update (91.4.1 32bit) seems to solve most of the problem. The popup list is a little different and shows only one message although the count is correct. Thanks for that!

Read this answer in context 👍 0

All Replies (2)

more options

Was I not clear in expressing the problem or or it affects my use of Thunderbird? I posted this problem over two weeks ago, but it appears no one else is concerned.

My PC is an MS Windows compatible desktop running Windows 10 20H2. I am using Thunderbird V91.4.0 (32 bit)

I have several folders in my main email account in Thunderbird that are automatically populated by the use of multiple filters such that the source of the messages and/or the content are segregated from the main inbox. For many years now when getting messages an alert would popup from the system tray listing the total count of messages and a summary of most of them. Upon applying a recent update to Thunderbird a few days ago, this alert only showed the count for the inbox and, although they were properly filtered, none of the messages for other than the inbox were shown in the alert list. The failure to list the total received count leaves me in the dark as to how many were received other than in the inbox.

more options

Chosen Solution

The latest TB update (91.4.1 32bit) seems to solve most of the problem. The popup list is a little different and shows only one message although the count is correct. Thanks for that!