Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Email sending problem with Thunderbird.

  • 2 replies
  • 1 has this problem
  • 4 views
  • Last reply by jeannie506

more options

I have a distribution list which I have used many many times. Today I am getting this error message: "An error occurred while sending mail. The mail server responded: GT3XnbDDjviGhGT3Yne96d internal error. AUP#SMTP." It then lists one of the email addresses I am trying to send to. If I delete that email address from the recipient list, it happens again with another email address. What's going on ???

I have a distribution list which I have used many many times. Today I am getting this error message: "An error occurred while sending mail. The mail server responded: GT3XnbDDjviGhGT3Yne96d internal error. AUP#SMTP." It then lists one of the email addresses I am trying to send to. If I delete that email address from the recipient list, it happens again with another email address. What's going on ???

All Replies (2)

more options

This is the second issue I have seen here involving mailing list with the same internal error. AUP#SMTP. type of error in 24 hours.

In neither case was the mail provider apparent, a quick google makes me think it might be Shaw, but perhaps you could tell me who your mail provider you are sending through is..

more options

Yes, my mail provider is Shaw.