lost authenticator when I bricked my phone, no recovery codes, and I cannot upload an add-on because the application id is in use. Help! What to do?
I need help with our [edited email from public] @iolo.com account as we cannot get into it to post a new build. Our authenticator code and recover codes are lost for this.
I need help with our [edited email from public] @iolo.com account as we cannot get into it to post a new build. Our authenticator code and recover codes are lost for this.
Modified by James
All Replies (4)
Try reaching out to amo-admins@mozilla.com to see whether they can help you with account recovery.
Thank you!
No response yet from amo-admins@mozilla.com
Hopefully they will be able to get back to you very soon.