Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

cookies

  • 2 replies
  • 0 have this problem
  • 5 views
  • Last reply by cor-el

llcwml
llcwml
more options

I keep getting this message for just one site The page isn’t redirecting properly An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies.

I have all 3 versions of the address for this site as allowed for cookies I have several sites open in tabs - all others open fine except this. Sometimes this happens at startup and sometimes just with a page refresh Sometimes I have to wait hours & keep retrying, sometimes shutting the system and restarting multiple times will bring it up. This is definitely a firefox problem because I can go to chrome and it opens fine Can you help figure out why this doesn't work?

I keep getting this message for just one site ''The page isn’t redirecting properly An error occurred during a connection to www.paperbackswap.com. This problem can sometimes be caused by disabling or refusing to accept cookies.'' I have all 3 versions of the address for this site as allowed for cookies I have several sites open in tabs - all others open fine except this. Sometimes this happens at startup and sometimes just with a page refresh Sometimes I have to wait hours & keep retrying, sometimes shutting the system and restarting multiple times will bring it up. This is definitely a firefox problem because I can go to chrome and it opens fine Can you help figure out why this doesn't work?

All Replies (2)

Terry
Terry
more options

There may be something wrong with cookies already stored.

https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Troubleshoot Mode to check if one of the extensions ("3-bar" menu button or Tools -> Add-ons -> Extensions) or if hardware acceleration or if userChrome.css/userContent.css is causing the problem.

  • switch to the Default System theme: "3-bar" menu button or Tools -> Add-ons -> Themes
  • do NOT click the "Refresh Firefox" button on the Troubleshoot Mode start window