Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Unable to send E-mail messages

  • 3 replies
  • 2 have this problem
  • 16 views
  • Last reply by david

more options

When I try to send to send an E-mail message I get the message "The mailserver answert : Unable to relay without authentication.. I checked everything also by the provider the settings are OK as far as I can see. Sending mail from my G-mail account is no problem! Hoping you can help me regards P.Rensel

When I try to send to send an E-mail message I get the message "The mailserver answert : Unable to relay without authentication.. I checked everything also by the provider the settings are OK as far as I can see. Sending mail from my G-mail account is no problem! Hoping you can help me regards P.Rensel

All Replies (3)

more options

The key word here is 'relay.' The server cannot authenticate either your sending email id or the recipient id. I suggest you check your SMTP server setting to see if you have provided proper email address.

more options

Thanks for your suggestions David, but my SMPT server settings are provided properly.

It's a complete mistery for my, I hope you, our someone else in this forum can help me out with this issue

Thanks in advance, P.Rensel

more options

Many email providers are increasing security checks, so there may be something that needs to change in your settings. Possibly, if you post a screenshot of your SMTP settings, someone here may have suggestions.