Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

My ISP just upgraded my hardware, I can no longer access Google.com from firefox

  • 2 replies
  • 0 have this problem
  • 1 view
  • Last reply by Terry

Charles Earl (Landscape Architecture)
Charles Earl (Landscape Architecture)
more options

Cox communications updated my internet from high speed cable to fiber. New fiber terminal, wire, and box at the side of the house. My desktop (windows , pc) can no longer access google search and gmail from firefox (all other websites work). However I can access google search and gmail from edge and chrome from the same computer.

Please help, I have already tried: Uninstalling firefox and re-installing firefox checking privacy settings deleting cookies

Cox communications updated my internet from high speed cable to fiber. New fiber terminal, wire, and box at the side of the house. My desktop (windows , pc) can no longer access google search and gmail from firefox (all other websites work). However I can access google search and gmail from edge and chrome from the same computer. Please help, I have already tried: Uninstalling firefox and re-installing firefox checking privacy settings deleting cookies

All Replies (2)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
more options

Congrats on the Fiber upgrade! Can you post a screenshot of what you get when trying those sites?

Terry
Terry
more options

This article may shed some light.

https://support.mozilla.org/en-US/kb/firefox-cant-load-websites-other-browsers-can