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How to: Whitelist Email Domain

  • 3 replies
  • 3 have this problem
  • 19 views
  • Last reply by Matt

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This has probably already been asked, but I can't find anything related to it. Ebay sends email from members that looks like "randomxyz@members.ebay.com". I would like to add the domain "members.email.com" so email from ANY member will be whitelisted and have remote content displayed. If this is possible, how do I set it up? Thanks in advance.

This has probably already been asked, but I can't find anything related to it. Ebay sends email from members that looks like "randomxyz@members.ebay.com". I would like to add the domain "members.email.com" so email from ANY member will be whitelisted and have remote content displayed. If this is possible, how do I set it up? Thanks in advance.

All Replies (3)

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When you get an email with images from that domain, click the down arrow in the allow remote images and you will be offered a list of all domains that the images in the email come from and you can allow them or not.

A more difficult way to to go to settings, search for remote. Click on the exceptions button in the allow remote content option and manually edit the list of exceptions.

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Same issue here. Email from a trusted address over past decade is suddenly going to Junk as of today. Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

Modified by Derek Williams

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Derek Williams said

Same issue here.

Actually no it is not!

Email from a trusted address over past decade is suddenly going to Junk as of today.

I suggest you have a look at your antivirus product. Trend in particular has some sort of junk/scam filter that messes up about every time Thunderbird updates. So once a month.

Cannot see how to whitelist the Sender, and googling the question tells me to go to Tools>Options, however Options does not show in the Tools menu.

Adding an address to the address book is a automatic whitelist from Thunderbird junk filter.

If that does not fix your issue I suggest you ask your own question as what you have is not the same issue as is the topic of this thread.