Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Can't use hotmail/outlook

  • 3 replies
  • 0 have this problem
  • 7 views
  • Last reply by jonzn4SUSE

Hey!

So since yesterday I can't use my hotmail/outlook anymore!

I can still use it on other browsers & I can just surf the web just fine. But outlook? Nope. Reading messages work, but they still appear as unread when I go back to my inbox. I can't send an email, cant save drafts or do anything.

Pretty frustrating. What can I do? I updated the browser again, rebooted pc & I also tried deleting cookies

Hey! So since yesterday I can't use my hotmail/outlook anymore! I can still use it on other browsers & I can just surf the web just fine. But outlook? Nope. Reading messages work, but they still appear as unread when I go back to my inbox. I can't send an email, cant save drafts or do anything. Pretty frustrating. What can I do? I updated the browser again, rebooted pc & I also tried deleting cookies

All Replies (3)

I'm in it all day everyday with no issues. see screenshot

Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104

Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox

Also try this option. Clear all items for a single site https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:win11:fx100

You can also try Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Modified by jonzn4SUSE

jonzn4SUSE said

I'm in it all day everyday with no issues. see screenshot Did you try Firefox in Troubleshoot Mode? https://support.mozilla.org/en-US/kb/diagnose-firefox-issues-using-troubleshoot-mode#search104 Did you clear your browser cache? https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox Also try this option. Clear all items for a single site https://support.mozilla.org/en-US/kb/remove-websites-address-bar-suggestions#firefox:win11:fx100 You can also try Refresh Firefox. https://support.mozilla.org/en-US/kb/refresh-firefox-reset-add-ons-and-settings

Clearing the cache solved it.. :) Thank you

Glad to hear. Now mark this issue as resolved and have a nice day.  ;-))