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Strange message at the bottom of an opened email

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Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email.

A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>"

It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation.

The problem seems to recur after a Thunderbird upgrade.

Hoping to get your response and a solution soon. Thank you.

Why do I get this alert message across the bottom of my screen when I double-click to open an email in my INbox? It is in a yellow box across the bottom of a pre-populated draft 'return to the sender" email. ''A unique identity matching the From address was not found. The message will be sent using the current From field and setting from identity Robert Hill <arnilmmproductions@gmail.com>" It doesn't mark the original email as 'Read' when I close it. But if I right click on it, it gives me the option of opening it a new Tab, a new Window, or a Conversation. The problem seems to recur after a Thunderbird upgrade. Hoping to get your response and a solution soon. Thank you.
Attached screenshots

Chosen solution

Thank you again for your feedback and advice. I'm not sure that it helped because in the interim I've downloaded a Thunderbird Update and the problem seems to have resolved itself. It's not the first time that it's happened and like this time it has resolved itself subsequent to an update. I will continue to monitor the issue.

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All Replies (4)

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It looks like your Inbox is acting like a Drafts folder. See if you can fix it with FolderFlags:

https://support.mozilla.org/en-US/questions/1460237

Helpful?

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Thank you for your suggested solution. However, it didn't work because there was no FolderFlags: option in the Folder Properties dialog box. See the attached.

Helpful?

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Did you install the add-on? See the attached picture of a gmail Inbox's Properties.

https://support.mozilla.org/en-US/kb/installing-addon-thunderbird

Modified by sfhowes

Helpful?

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Chosen Solution

Thank you again for your feedback and advice. I'm not sure that it helped because in the interim I've downloaded a Thunderbird Update and the problem seems to have resolved itself. It's not the first time that it's happened and like this time it has resolved itself subsequent to an update. I will continue to monitor the issue.

Helpful?

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