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changed phones need to transfer passwords

rthefko
rthefko
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I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

I just changed phones and providers. The provider transferred all data to the new phone, but Firefox and Firefox Focus did not transfer, and had to be reinstalled. I stored my passwords on Firefox and can't access them on my new phone. It keeps telling me to log in on my computer, but the only computer that was synced was lost or stlen a year ago while I was hospitalised for major surgery. I reported this to Mozilla at that time. I just need to access my passwords on my new phone. HELP!

All Replies (1)

jonzn4SUSE
jonzn4SUSE
  • Top 10 Contributor
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Just use sync to get your data on the new phone. See screenshot showing my 2 phones https://support.mozilla.org/en-US/kb/how-do-i-set-sync-my-computer# https://support.mozilla.org/en-US/kb/how-do-i-choose-what-information-sync-firefox#

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