Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a pop-up requesting

  • 2 replies
  • 0 have this problem
  • Last reply by jtheimer

more options

when Thunderbird opens a pop-up appears requesting a pass word for the mail server.when mail password is entered nothing happens.

when Thunderbird opens a pop-up appears requesting a pass word for the mail server.when mail password is entered nothing happens.

All Replies (2)

more options

You need to add some more informations for us to help. What is the provider? Is their a way for you to check if this is the correct password (webmail access?)?

Helpful?

more options

Thanks for your reply. I run TB on my W11 desk top and a W10 laptop. The laptop is working fine. The problem is with the desk top, whenever I try to use TB I receive a pop-up that wants a pass word for a server. This started just after a update on Nov 13th. Since TB works fine on the LT and also on K9 mail app on my android tablet, it appears to be only a problem on the Desk top. This has also stopped allowing e-mail to be received on the desk top. I also get a notice that Micro soft "To Do" can not be opened. This all happened after the update. Should I go in and uninstall the update? any help would be appreciated as I am new to W11.

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.