Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Images of pinned sites on New Tab not loading

  • 1 reply
  • 1 has this problem
  • Last reply by Gastón

more options

Hi, I've noticed that only a small percentage of the sites I pin to the New Page tab manage to load their favicons. Even well known sites like Google or Mozilla.org fail to load the image. So I tried to customize them with the "Custom Image URL" option, but they are not appearing either. They load at first when I hit "preview", but they fail to load once I press "save".

Here's the HTML of the element:

It seems the code is not even loading the appropriate resource, which—I think—should be placed in a 'style' attribute with a 'background-image:url()' CSS property, with the image path placed between the parentheses. I also checked the thumbnails folder (AppData\Local\Mozilla\Firefox\Profiles\nt5cyawc.default-release\thumbnails), and I found the image is properly saved there, so it's the browser who's not loading them for some reason.

Thanks in advance!

Hi, I've noticed that only a small percentage of the sites I pin to the New Page tab manage to load their favicons. Even well known sites like Google or Mozilla.org fail to load the image. So I tried to customize them with the "Custom Image URL" option, but they are not appearing either. They load at first when I hit "preview", but they fail to load once I press "save". Here's the HTML of the element: ''<div class="tile" aria-hidden="true"> <div class="icon-wrapper" data-fallback="G" style=""> <div class="top-site-icon rich-icon"></div> </div> </div>'' It seems the code is not even loading the appropriate resource, which—I think—should be placed in a 'style' attribute with a 'background-image:url()' CSS property, with the image path placed between the parentheses. I also checked the thumbnails folder (AppData\Local\Mozilla\Firefox\Profiles\nt5cyawc.default-release\thumbnails), and I found the image is properly saved there, so it's the browser who's not loading them for some reason. Thanks in advance!

All Replies (1)

more options

I added some images to illustrate how Gemini's site loads the image automatically while Google and Mozilla.org don't. I customized the one for Gmail, but it doesn't load after the preview.

Modified by Gastón

Helpful?

Ask a question

You must log in to your account to reply to posts. Please start a new question, if you do not have an account yet.