Firefox crashes when I load a page that uses the Franklin Gothic font.
Hello. Firefox (and Word 2008 for that matter) has been crashing whenever it tries to load / use a front from the "Franklin Gothic" font family. I've looked around for solutions, but most just recommend removing the font; I'm trying to see how else I can fix the problem, as I need to use Franklin Gothic... a lot.
Any help is appreciated! Thanks.
Crash ID(s)
bp-8cbd3076-d50d-48ed-91b4-a7f222100529
Chosen solution
You're welcome
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Do you have only one version of that font?
You can do a check for corrupted fonts and other font issues: http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts
See also http://forums.mozillazine.org/viewtopic.php?f=38&t=1461325 - snow leopard fonts (restart the font server)
found another copy of the font, and it's working now! sometimes the simplest ways escape me in the midst of troubleshooting.
thanks!
Chosen Solution
You're welcome