Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox download is not prompting me to add FF icon

  • 1 reply
  • 0 have this problem
  • 3 views
  • Last reply by cor-el

AnonymousUser
AnonymousUser
more options

Am trying to switch from Safari to Firefox on new Mac notebook. Several parts have downloaded, but there are no prompts to finish installing, although there should be.

This happened

Just once or twice

20 minutes ago

User Agent

Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

Am trying to switch from Safari to Firefox on new Mac notebook. Several parts have downloaded, but there are no prompts to finish installing, although there should be. == This happened == Just once or twice == 20 minutes ago == == User Agent == Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_6_4; en-us) AppleWebKit/533.16 (KHTML, like Gecko) Version/5.0 Safari/533.16

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Make sure that Firefox gets installed properly. Open the DMG file and drag to Firefox program to the application folder on your hard drive. You shouldn't double-click the Firefox application to run it from the disk image, but drag it out of the DMG folder instead. ..... See How to download and install Firefox on Mac See http://kb.mozillazine.org/Installing_Firefox#Mac_OS_X