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Version 3.6.4 will not uninstall on Vista 64-bit

  • 1 reply
  • 3 have this problem
  • 23 views
  • Last reply by JYOuyang

AnonymousUser
AnonymousUser
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I'm running Firefox 3.6.4 on Vista 64-bit machine. Since Flash Player crashes continually on this version I want to back out to 3.5.10. Firefox will not uninstall. I have tried running helper.exe and it crashes as well. How do I get this dog off my machine?

This happened

Every time Firefox opened

== I installed it and the Flash Player update

I'm running Firefox 3.6.4 on Vista 64-bit machine. Since Flash Player crashes continually on this version I want to back out to 3.5.10. Firefox will not uninstall. I have tried running helper.exe and it crashes as well. How do I get this dog off my machine? == This happened == Every time Firefox opened == I installed it and the Flash Player update

All Replies (1)

JYOuyang
JYOuyang
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Please make sure your Flash plugin is up to date: http://www.mozilla.com/en-US/plugincheck/

If you're having issues with 3.6.4 and the Flash plugin, please take a look at Adobe Flash plugin has crashed - Prevent it from happening again and increase the timeout as indicated.