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I click on a yahoo new article, it displays for a few seconds and then I get a blank screen.

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  • Last reply by cor-el

AnonymousUser
AnonymousUser
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It happens only in Firefox,not explorer. When I click on a yahoo news article, it displays for a few seconds and then goes to a blank screen. I've run virus scans, eliminated all cookies, all to no avail.

This happened

Not sure how often

== I'm not sure

It happens only in Firefox,not explorer. When I click on a yahoo news article, it displays for a few seconds and then goes to a blank screen. I've run virus scans, eliminated all cookies, all to no avail. == This happened == Not sure how often == I'm not sure

All Replies (1)

cor-el
cor-el
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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes). See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

If it does work in Safe-mode then disable all your extensions and then try to find which is causing it by enabling one at a time until the problem reappears. You can use "Disable all add-ons" on the Safe mode start window to disable all extensions. You have to close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")