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Regular crashes and very slow loading of certain pages

  • 2 replies
  • 129 have this problem
  • 2 views
  • Last reply by cor-el

jkennedy326
jkennedy326
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Basically, Firefox closes itself (crahes) VERY regularly; often after turning on the browser for less than a minute. Accessing my account information on play.com is next to impossible, due to a MASSIVE increase in loading times. Same for accessing any of my email accounts. Since this loading time is so large (anywhere from 1-10 minutes), it almost always crashes before the page loads.

I have been using Firefox regularly ever since January and have NEVER had any problems or difficulties with the browser. Problems only began occuring since Friday 6th/Saturday 7th September, 2010.

Also, these increased loading times are similarly affecting my other browsers, including Safari and Internet Explorer. If I try and download a new browser I get a message explaining how the setup has failed every time.

HELP!

Basically, Firefox closes itself (crahes) VERY regularly; often after turning on the browser for less than a minute. Accessing my account information on play.com is next to impossible, due to a MASSIVE increase in loading times. Same for accessing any of my email accounts. Since this loading time is so large (anywhere from 1-10 minutes), it almost always crashes before the page loads. I have been using Firefox regularly ever since January and have NEVER had any problems or difficulties with the browser. Problems only began occuring since Friday 6th/Saturday 7th September, 2010. Also, these increased loading times are similarly affecting my other browsers, including Safari and Internet Explorer. If I try and download a new browser I get a message explaining how the setup has failed every time. HELP!

All Replies (2)

Moses
Moses
  • Moderator
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Go to the address about:crashes and tell us your latest crash IDs. We can then look at the data specific to your crash and have a better idea of what is causing the problem.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Your plugins list shows outdated plugin(s) with known security and stability risks.

  • Shockwave Flash 10.1 r53
  • Next Generation Java Plug-in 1.6.0_15 for Mozilla browsers

Update the Java plugin to the latest version.

Update the Flash plugin to the latest version.