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Firefox 3.6.10 crashes soon after starting YouTube or some other Adobe Flash videos.

  • 1 reply
  • 101 have this problem
  • 6 views
  • Last reply by cor-el

martinrad
martinrad
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Soon after starting a YouTube video and some other videos on AdobeFlash 10 within Firefox, I am getting error code 0x0000009c which signifies an unrecoverable hardware error. Yet all seems to work fine in other applications and all my drivers have been updated and checked against the manufacturer's downloads. Video keeps playing the sound but the video halts and after a bit of a flash the dreaded blue screen appears

Soon after starting a YouTube video and some other videos on AdobeFlash 10 within Firefox, I am getting error code 0x0000009c which signifies an unrecoverable hardware error. Yet all seems to work fine in other applications and all my drivers have been updated and checked against the manufacturer's downloads. Video keeps playing the sound but the video halts and after a bit of a flash the dreaded blue screen appears

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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You have some extension that maybe causing your issue.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems