We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Firefox 3.6.12 is deleting all my profile data once per day on Windows Vista. 3.6.11 worked fine.

  • 1 reply
  • 11 have this problem
  • 1 view
  • Last reply by cor-el

SibboWulf
SibboWulf
more options

09.11.2010 After an autoupdate to 3.6.12 Firefox asks for profile when starting up. Firefox does not recognize existing profiles in the correct profile directory. Bookmarks etc are copied to a new profile and the new profile taken into use.

11.11.2010 Firefox starts up by asking for profile. All previous profile data has been deleted. The only thing remaining is a > 46MB big urlclassifier3.sqlite file in the local\firefox\profiles directory. All bookmarks, cookies and other information has been deleted from all previously defined profiles(!!!)

09.11.2010 After an autoupdate to 3.6.12 Firefox asks for profile when starting up. Firefox does not recognize existing profiles in the correct profile directory. Bookmarks etc are copied to a new profile and the new profile taken into use. 11.11.2010 Firefox starts up by asking for profile. All previous profile data has been deleted. The only thing remaining is a > 46MB big urlclassifier3.sqlite file in the local\firefox\profiles directory. All bookmarks, cookies and other information has been deleted from all previously defined profiles(!!!)

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

This can happen if you have uninstalled a Firefox version and placed a check mark to remove personal data. That will delete every profile folder listed in profiles.ini, also from other versions.

See also http://kb.mozillazine.org/Recovering_a_missing_profile