We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I get the message "The Proxy server is refusing connections" and cannot connect to the internet.

  • 1 reply
  • 5 have this problem
  • 14 views
  • Last reply by cor-el

rcb5000
rcb5000
more options

Firefox worked fine when I first downloaded it but something happened and I started getting the message "The proxy server is refusing connnetions". At the same time Internet Exp 8 quit working but my DSL support was able to get me connected via IE8. I tried removing Firefox and downloading again but I still get the same message. How can I fix this?

Firefox worked fine when I first downloaded it but something happened and I started getting the message "The proxy server is refusing connnetions". At the same time Internet Exp 8 quit working but my DSL support was able to get me connected via IE8. I tried removing Firefox and downloading again but I still get the same message. How can I fix this?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can find the connection settings in Tools > Options > Advanced : Network : Connection If you do not need to use a proxy to connect to internet then select "No Proxy"

See "Firefox connection settings":