Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Back Button does not work after upgrade to F4.01, why?

  • 2 replies
  • 29 have this problem
  • 1 view
  • Last reply by EdsZ

EdsZ
EdsZ
more options

90% of the time, since my upgrade to Firefox 4.01, my Back Button (arrow) does not work. I know there's a referring page and it hasn't opened a new window. Ideas?

90% of the time, since my upgrade to Firefox 4.01, my Back Button (arrow) does not work. I know there's a referring page and it hasn't opened a new window. Ideas?

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)
EdsZ
EdsZ Question owner
more options

O' Lord. Call me a chicken but I tried the above but way too complex. The best solution has been to upgrade Explorer to v9 and set it as default. I now have no more back-button problems. Sorry.