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I keep getting a pop up stating "uninstall set" it keep coming up over and over, why?

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  • 2 have this problem
  • 6 views
  • Last reply by cor-el

jnorton47
jnorton47
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I keep getting a pop up stating "uninstall set" it keep coming up over and over, why?

I keep getting a pop up stating "uninstall set" it keep coming up over and over, why?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4 you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)