Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

a dialog box tells me i already have firefox running i must close this and or restart computer this is annoying can this be fixed or am i needing better instruction for opening and closing firefox sessions help............

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

i have close firefox and tried to log on again i get a box saying firefox is already running, i must close this session before i can log on again confused i don't see the program running in the task manager confused again says i must restart computer in order to log on again. i close firefox by accident seems like this could be resolved easier. vs. restarting computer confused help shows something like firefox exe. confused

i have close firefox and tried to log on again i get a box saying firefox is already running, i must close this session before i can log on again confused i don't see the program running in the task manager confused again says i must restart computer in order to log on again. i close firefox by accident seems like this could be resolved easier. vs. restarting computer confused help shows something like firefox exe. confused

All Replies (1)

more options

Try to run the Firefox program once as Administrator (right-click: Run as Administrator).

If that doesn't solve the problem then remove the Firefox program folder to do a clean reinstall.

  • Uninstall your current Firefox version.
  • Do not remove personal data when you uninstall the current version.

Remove the Firefox program folder before installing that newly downloaded copy of the Firefox installer.

  • It is important to delete the Firefox program folder to remove all the files and make sure that there are no problems with files that were leftover after uninstalling.

Your bookmarks and other profile data are stored elsewhere in the Firefox Profile Folder and won't be affected by a reinstall, but make sure that you do not select to remove personal data if you uninstall Firefox.