Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

I have removed "ASK" from my search engine and want to use Google...yet ASK continues to remain my search engine when submitting a search on my home page

  • 1 reply
  • 1 has this problem
  • 4 views
  • Last reply by cor-el

nightcrawler4fun
nightcrawler4fun
more options

After updating to the new version of Mozilla Firefox...my search engine changed from Google to Ask. The only way I can use google is to type in the very small google box on the right side of my tool bar. If I submit anything into the search box on the Mozilla Firefox home page...the results are all from Ask.com I have even disabled Ask as my search engine. I tried this trhough both my control panel...which I think pertains to IE and also through the "tools" section of my "Firefox" page. Can anyone tell me how to get ASK off my computer?

After updating to the new version of Mozilla Firefox...my search engine changed from Google to Ask. The only way I can use google is to type in the very small google box on the right side of my tool bar. If I submit anything into the search box on the Mozilla Firefox home page...the results are all from Ask.com I have even disabled Ask as my search engine. I tried this trhough both my control panel...which I think pertains to IE and also through the "tools" section of my "Firefox" page. Can anyone tell me how to get ASK off my computer?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can open the about:config page via the location bar and do a search for ask.com via the Filter at the top of the about:config page.
You can reset all ask.com related prefs that appear bold (user set) via the right-click context menu to their default values.

To open the about:config page, type about:config in the location (address) bar and press the "Enter" key, just like you type the url of a website to open a website.
If you see a warning then you can confirm that you want to access that page.

  • Use the Filter bar at to top of the about:config page to locate a preference more easily.
  • Preferences that have been modified show as bold (user set).
  • Preferences can be reset to the default or changed via the right-click context menu.