Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

I am unable to download the Firefox program from the web site

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by John99

more options

Hi, I have been trying to replace Firefox on my Laptop because it failed to open. I removed the Firefox program and went to the Web site using Internet Explorer. I clicked on the download bitton for Firefox; nothing happened. I clicked on the alternative and again nothing happened. I can do without Firefox but it would be useful to have. Can you help?

Hi, I have been trying to replace Firefox on my Laptop because it failed to open. I removed the Firefox program and went to the Web site using Internet Explorer. I clicked on the download bitton for Firefox; nothing happened. I clicked on the alternative and again nothing happened. I can do without Firefox but it would be useful to have. Can you help?

All Replies (2)

more options

Actually what you are describing is not a Firefox issue as you stated you had previously uninstalled it from your laptop. Internet Explorer 9 has a similar download section now modeled after Firefox, thus if you check your IE download folder you are likely to see the Firefox file in which you would need to proceed to click on to continue the install.

If this solved your problem, then please select "Solved", Thank You!

more options

If you have completely uninstalled Firefox you will have to re-install it again.

You will need to be using an admin level account to complete an installation of Firefox, and you may have to adjust settings of Firewalls or security software to allow downloads and installation.