We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox crashes

  • 1 reply
  • 2 have this problem
  • 6 views
  • Last reply by knorretje

more options

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup.

System OS: Windows 7, with Service Pack 3

Uninstalled Flash Uninstalled Firefox, re-installed.

Firefox 8 installed. Firefox was working, shut down computer over night, restart next day, Firefox crashes at startup. System OS: Windows 7, with Service Pack 3 Uninstalled Flash Uninstalled Firefox, re-installed.

All Replies (1)

more options

Your crashreport:
https://crash-stats.mozilla.com/report/index/bp-6c247fe2-df1b-4c7b-92d8-0602b2111110
Firefox 8.0 Crash Report [@ kernelbase.dll@0x31f66 ]
This seems to be caused by Roboform. Installing the latest version 7.6.2 of Roboform should solve this problem.