Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Black areas are showing up as green

  • 2 replies
  • 4 have this problem
  • 1 view
  • Last reply by seybernetx

more options

Since I upgraded to Firefox V:8 some of the images show the black areas (background, shadows, and the like) as a bright green. If I change to the IE engine, the problem goes away. I've messed with disabling the add-ons, without any repeatable fix. Sometimes, disabling one of them will fix the problem, until the next day, when things are messed again(?).

The problem seems to link to JPEG images, but I am not going to guarantee that just yet.

http://ashleymichelew.blogspot.com/ is one place I've seen the problem.

Since I upgraded to Firefox V:8 some of the images show the black areas (background, shadows, and the like) as a bright green. If I change to the IE engine, the problem goes away. I've messed with disabling the add-ons, without any repeatable fix. Sometimes, disabling one of them will fix the problem, until the next day, when things are messed again(?). The problem seems to link to JPEG images, but I am not going to guarantee that just yet. http://ashleymichelew.blogspot.com/ is one place I've seen the problem.

Chosen solution

That can be caused by a problem with the color profile for your display monitor or color profiles embedded in images.
You can disable color management to test that.
You can set the pref gfx.color_management.mode to 0 on the about:config page to disable Color Management.
You need to close and restart Firefox to make the change effective.

See:

Read this answer in context 👍 0

All Replies (2)

more options

Chosen Solution

That can be caused by a problem with the color profile for your display monitor or color profiles embedded in images.
You can disable color management to test that.
You can set the pref gfx.color_management.mode to 0 on the about:config page to disable Color Management.
You need to close and restart Firefox to make the change effective.

See:

more options

Thanks, cor-el. That fixed the problem.

Was Firefox not honoring the color management settings before or something? It was working fine until the last upgrade.