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Google applications think I'm using an old version of Firefox

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  • Last reply by StoneinFL

StoneinFL
StoneinFL
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I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.) (I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.) I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine. I'm stumped and don't know what else to try.

I'm using Firefox 8.0.1. Google Reader, Docs, etc, all tell me that I'm using an unsupported/outdated version of my browser and tells me to update it. (I've also noticed Twitter isn't displaying correctly.) (I have tried accessing each of these pages/apps on a different computer running 8.0.1 and they work fine on that machine.) I've tried restarting with all add-ons disabled. I've cleared the cache. I've deleted all cookies. I've even completely uninstalled Firefox and reinstalled, and nothing changes. I've also tried accessing all these pages/apps on Internet Explorer and they work fine, so I don't think it's anything running on the machine. I'm stumped and don't know what else to try.

Chosen solution

You have corrupted user agent caused by the pref general.useragent.override : undefined GoogleToolbarBB

See:

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cor-el
cor-el
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Chosen Solution

You have corrupted user agent caused by the pref general.useragent.override : undefined GoogleToolbarBB

See:

StoneinFL
StoneinFL Question owner
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The solution worked perfectly.

I did note, however, that on the second link above, some of the data did seem to be out of date (as was noted on that page) in that a couple of the options to reset weren't there. I reset the ones that were there, cleared the cache and cookies again, it Firefox is back to working perfectly. Thanks for the help and the speedy reply.