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laptop crashes whilst playing online video's using the latest firefox-build

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  • Last reply by Vivek

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whilst watching clips on websites, my laptop completely crashes... first the screen freezes, along with the sound, CTRL+ALT+DEL wont even come up anymore as the system is crashed

whilst watching clips on websites, my laptop completely crashes... first the screen freezes, along with the sound, CTRL+ALT+DEL wont even come up anymore as the system is crashed

All Replies (1)

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Hi,

Right-click on a flash video, click the icon on the bottom left end and uncheck Enable hardware acceleration. If the problem videos are of another type, please try disabling either VideoLAN or np-mswmp in Tools (Alt + T) > Add-ons, click Plugins on the right.

Troubleshooting Plugins

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Useful links:

All about Tools > Options

Going beyond Tools > Options - about:config

about:config Entries

Page Info Tools (Alt + T) > Page Info, Right-click > View Page Info

Keyboard Shortcuts

Viewing Video without Plugins

Firefox Profile Folder & Files

Firefox Commands

Basic Troubleshooting

After Upgrading

Safe Mode

Problematic Extensions

Troubleshooting Extensions and Themes

Troubleshooting Plugins

Testing Plugins