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add ons will not update after restart

  • 1 reply
  • 1 has this problem
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  • Last reply by cor-el

lowpainthreshold
lowpainthreshold
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using firefox 9.0.1 on OSX 10.7.2 several add ons say they will update after restarting but never do. they are disabled and i cannot get them back. zotero 3.0 will not install. old zotero now disabled and I can't get it back either. something is corrupted somewhere. what?

using firefox 9.0.1 on OSX 10.7.2 several add ons say they will update after restarting but never do. they are disabled and i cannot get them back. zotero 3.0 will not install. old zotero now disabled and I can't get it back either. something is corrupted somewhere. what?

All Replies (1)

cor-el
cor-el
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It is possible that there is a problem with the file(s) that store the extensions registry.

Delete the files extensions.* (e.g. extensions.sqlite, extensions.ini, extensions.cache) and compatibility.ini in the Firefox profile folder to reset the extensions registry.

New files will be created when required.

See "Corrupt extension files":

If you see disabled, not compatible, extensions in "Tools > Add-ons > Extensions" then click the Tools button at the left side of the Search Bar (or click the "Find Updates" button in older Firefox versions) to do a compatibility check or see if there is a compatibility update available.