have downloaded firefox update 3 times and it doesn't run
I have just started to use firefox on my pc which has windows 7. I keep getting a message saying I need to update the version of firefox, so I down load it and it says it is downloaded ( I now have it 3 times) but it doesn't run and still keepstellin me I need to upgrade it??? DO I just go back to internet explorer???
Chosen solution
Your browser reported to the forum that you are running version 3.6.6. Can you verify that using the Help > About Firefox dialog?
Which file did you download: Firefox 3.6.27 or Firefox 10.0.2?
(If you need to re-download, you can choose from the files on these pages:
http://www.mozilla.org/en-US/firefox/all for 10.0.2 or
http://www.mozilla.org/en-US/firefox/all-older for 3.6.27)
Make sure to close Firefox before launching the installer for the newer version. Do you get any error messages when you start it? It might take a minute for the installer to check itself before you get a dialog.
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Chosen Solution
Your browser reported to the forum that you are running version 3.6.6. Can you verify that using the Help > About Firefox dialog?
Which file did you download: Firefox 3.6.27 or Firefox 10.0.2?
(If you need to re-download, you can choose from the files on these pages:
http://www.mozilla.org/en-US/firefox/all for 10.0.2 or
http://www.mozilla.org/en-US/firefox/all-older for 3.6.27)
Make sure to close Firefox before launching the installer for the newer version. Do you get any error messages when you start it? It might take a minute for the installer to check itself before you get a dialog.
I just followed the link you posted for firefox 3.6.27 and it loaded no problem. Thanks!!! A help desk that really helps!