We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Hotmail sticking (Mac OS X Lion 10.7.4)

  • 1 reply
  • 3 have this problem
  • 1 view
  • Last reply by cor-el

more options

I've just bought a Mac, & am having a problem I used to have with Windows but which seemed to have been resolved in Windows 7. Frequently when I click on a message to open it the message becomes 'whited out' & a little flag appears stuck to the cursor, saying 'one item'. Everything freezes & I can't open the message or click anywhere else, & little flag follows the cursor around. The only way to solve it is to constantly refresh the page, which is a bit annoying. Anyone else have this problem?

I've just bought a Mac, & am having a problem I used to have with Windows but which seemed to have been resolved in Windows 7. Frequently when I click on a message to open it the message becomes 'whited out' & a little flag appears stuck to the cursor, saying 'one item'. Everything freezes & I can't open the message or click anywhere else, & little flag follows the cursor around. The only way to solve it is to constantly refresh the page, which is a bit annoying. Anyone else have this problem?

All Replies (1)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance/Themes).