Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Since last update anything on the first three lines of a web page if it has a a button to click on to go to another page does not work. use Google Crome for fo

Rodney
Rodney
more options

Loging onto my bank I go to the barclays pege there on the top line is "log in" it used to work when I click on it but has stoped, any button on the first three lines of a web page does not work. I now use Google crome but would like to stay with Firefox if this coruption can be sorted. Rod

Loging onto my bank I go to the barclays pege there on the top line is "log in" it used to work when I click on it but has stoped, any button on the first three lines of a web page does not work. I now use Google crome but would like to stay with Firefox if this coruption can be sorted. Rod

All Replies (2)

iamjayakumars
iamjayakumars
more options

Please reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with the left mouse key.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

See if this helps solve the issues you had and please report back to us!

the-edmeister
the-edmeister
  • Moderator
more options

A number of add-ons have been causing for some users.

http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes