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The url window will not take me to web address when I type it in. Has always worked before, I have not changed any settings.

  • 1 reply
  • 2 have this problem
  • 4 views
  • Last reply by cor-el

readzalot2
readzalot2
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Suddenly today, the url window will not work. I checked Internet Explorer and it works fine on that. I type in www.ups.com and hit enter....nothing....what do I do to make this work again?

Suddenly today, the url window will not work. I checked Internet Explorer and it works fine on that. I type in www.ups.com and hit enter....nothing....what do I do to make this work again?

All Replies (1)

cor-el
cor-el
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  • Top 10 Contributor
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do not click the Reset button on the Safe mode start window or otherwise make changes.