Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Pages do not load correctly in Win8

  • 4 replies
  • 9 have this problem
  • 4 views
  • Last reply by shinytables

more options

From time to time, when I go to a webpage, it will not load correctly. It will look as if the CSS file has not loaded. Gmail won't load at all; it gets stuck at the loading bar. I'm using Firefox 18, Windows 8 x64. The problem also happened with 17. It does not occur on any computer besides my Windows 8 machine.

If I clear the cache of the last hour, the problem is fixed temporarily. If I ctrl-F5, the problem is fixed temporarily.

I have uninstalled and reinstalled Firefox. I have deleted and created a brand new firefox profile. I have cleared all caches and cookies. I have used the "Reset Firefox" button under the Troubleshooting Information. None of these have fixed the problem.

From time to time, when I go to a webpage, it will not load correctly. It will look as if the CSS file has not loaded. Gmail won't load at all; it gets stuck at the loading bar. I'm using Firefox 18, Windows 8 x64. The problem also happened with 17. It does not occur on any computer besides my Windows 8 machine. If I clear the cache of the last hour, the problem is fixed temporarily. If I ctrl-F5, the problem is fixed temporarily. I have uninstalled and reinstalled Firefox. I have deleted and created a brand new firefox profile. I have cleared all caches and cookies. I have used the "Reset Firefox" button under the Troubleshooting Information. None of these have fixed the problem.

Modified by shinytables

All Replies (4)

more options

Try to boot the computer in Windows Safe mode with network support (press F8 on the boot screen) as a test to see if that helps.

more options

So far after about an hour of testing, Windows Safe Mode has resolved the problem. However, since I do not know the cause, I cannot intentionally cause the issue to crop up.

I will say this: I already have Windows Defender and Firewall disabled during normal use.

more options

This usually indicates that some (security/firewall) software is causing this problem and is blocking content or modifying response headers.

more options

I have no such software installed.